From: jimmy walter [jimmy@jimmywalter.com] Sent: Tuesday, February 25, 2003 12:04 PM To: Irene Hernandez Subject: Charges reversed - no thanks to your credit dept I have gotten the charges reversed. I give you my banks response on your company's attitude Hope you are well since I haven't heard from you. jimmy -----Original Message----- From: Houghton, Sheau-Lei [mailto:sheau-lei.houghton@bankofamerica.com] Sent: Tuesday, February 25, 2003 11:42 AM To: jimmy@jimmywalter.com Subject: I know you're busy I was going to let you know that the LA Times is being unreasonable regarding about calling into the authorization line. Crystal at BOA told me that if their credit dept calls in right now it will be wiped off in a matter of minutes! She suggested that you talk to the supervisor and have them call the authorization line and have the "PENDING REVERSAL" charged off immediately.